What Our Guests Say
From romantic wedding receptions, civil wedding ceremonies to corporate events, we are all proud of The Greenbank Hotel and the quality of all we have to offer our guests. But don't take our word for it - here are some of the comments people have made about their stay:
“My husband has stayed at hotels all his working life and even he was impressed with the staff. Every member of staff we met was friendly and most helpful. A wonderful stay we will always remember”. RM 16/09/10
"Here in the National Maritime Museum customer service is close to our hearts and we have been pleased to have received awards in this area over the recent past so I like to think I can appreciate high quality when I experience it. From beginning to end I could find no fault whatsoever in your facilities or staff and thoroughly enjoyed my stay with you. In particular the room and its view, the dining facilities and similar, but especially the welcome and courteous service be it from porter, reception, restaurant or bar staff were outstanding. Please convey my thanks especially to the Chef for a spectacular meal." Andy Bodle, Director Operations & Human Resources
"We had a wonderful few days in Falmouth and it was so reassuring in this day and age to find such a comfortable hotel in a stunning position, but most importantly staffed by charming and helpful people." Richard Keenlyside
"Being so intricately involved in the wedding business in Cornwall, it was important for us to find exactly the right venue for our own wedding. The Greenbank was our first - and only - choice and we were not disappointed. Everything went smoothly; Neil and his team were attentive and professional and we had a wonderful day." Janice and Colin Robinson - Cornish Brides (www.cornishbrides.co.uk)
"First of all Sally a big thank you for organising our wonderful Silver wedding break at the Hotel, the flowers were beautiful, my sisters were delighted with the whole experience and as usual Graham and I had a fab break, the food was superb and the service excellent, would you say thank you to Keith for organising the Seabass it was great and much appreciated. Good to see you Neil you must be very proud of your staff they are ALL a credit to you and the Greenbank. Gilly was exceptional, a special thank you to her, will probably not be down for a while so once again thankyou and we love room 129." Linda and Graham Marshall
"Aside from the splendid location and the comfortable accommodation that your recent refurbishment programme has provided, what impressed us above all were your staff." Roger Phipps
"The delegates were delighted with the welcoming and relaxing ambience at the Greenbank, created not only by the stunning views, the décor and the comfortable bedrooms and public rooms, but in large part by the attitude of the staff. Without exception they were cheerful, professional, friendly without being familiar, efficient and willing and swift to assist whenever something required attention." Anne Vince, Secretary, Council for Higher Education in Art & Design
"It does not seem possible that a week has passed since the party from the Royal Oxfordshire Horticultural Society were staying at the Greenbank Hotel. I would like to thank you for looking after us so well, everyone was delighted with the choice of hotel. The rooms with their views and the friendliness of the staff all added to the group's enjoyment of the holiday." Mrs. Maureen A Roughton
"A wedding is always a memorable event - but some stand out more than others. The friendliness, courtesy and professionalism of you and your staff helped to make Michael and Anni's wedding one that will be a magical memory." Sue Usiskin
If you would like more details about how we can make your wedding reception, civil ceremony or corporate event a truly memorable occasion, we would be delighted to hear from you.
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