Covid-19, Coronavirus: A Message of Assurance

At The Greenbank, we are fully committed to protecting the health, safety, and well-being of all our guests and team. We have a fully instructed, trained and briefed team at the hotel, all of whom have your well-being as their number one priority.


Since the outbreak commenced, we have kept ourselves fully informed as things unfolded and our hotel management team have introduced escalating risk mitigation measures in the wake of the new Coronavirus.

We have implemented strict hand washing and hygiene procedures amongst our team and have drawn up an emergency plan to protect both our guests and employees. We are fully stocked with all relevant cleaning and disinfection products to help combat the spread of Coronavirus, along with all hotel essential supplies. We have also removed all displays of food including breakfast and function buffets – serving individual meals straight from our kitchen instead.

We understand the situation is worrying but we would like to reassure all our guests that we are closely monitoring the developing situation and following the guidance of Public Health England, The NHS and our Government.

We are very much open for business as usual, and only request that our guests follow our lead by example policy of hand-washing thoroughly every hour, catching coughs or sneezes in a tissue and by reducing handshakes and other physical contact.

We remain vigilant and you can be confident that as the situation develops that every piece of official advice received will be acted on in a timely manner.

We hope you will not be unduly put off visiting our beautifully quiet county at this time and would advise you to check the Gov.UK website for the most up-to-date information.