Introducing Head Receptionist Nicola Jackett


Head Receptionist at The Greenbank Hotel, Nicola Jackett was born in Cornwall before emigrating to South Africa, spending nine happy years out there. After that, Nicola spent the rest of her schooling back in Falmouth and settled back into Cornish life.

At 19 years old, Nicola became a trainee receptionist at the former Falmouth Beach Hotel. Working her way up, Nicola soon found herself becoming Head Receptionist of The Greenbank Hotel, which involves assisting Leonie, her Front Office Manager. When Nicola isn’t at work, you’ll find her walking her two West Highland terriers Shona and Bobby, heading to the next live music performance or watching the latest films at the cinema.

What’s your best-loved thing to do in the summer?

It’s got to be hitting the beach! I love exploring Cornwall’s beautiful coastline.

Where is your favourite place to unwind?

I love to walk along Falmouth’s seafront, before sitting back at Gylly Beach cafe and drinking a glass of wine.

What makes Falmouth so special to you?

My family are all based in Falmouth, which is so lovely as I can see them practically everyday. I’ve also made some lifelong friends here too. You can’t beat hitting Gyllyngvase beach for a barbecue with your friends and family in the summer!

What’s your favourite Cornish delicacy?

The ultimate Cornish delicacy: the traditional steak pasty.


Call 01326 312440 or email our reception team to book your stay at The Greenbank